A Queenstown, New Zealand woman lost $42,000 after she clicked on a link she received in a message she thought was from the Bank of New Zealand (BNZ).
In particular, Canadian expatriate businesswoman Savannah Jackson received a text message on June 22, followed the link, entered the password for her bank account and immediately saw with her own eyes how the amount of money evaporated from the account.
According to the local Stuff website, Jackson feels like her bank has thrown her into crisis when he informed her 12 days after her money could not be returned to her again.
Last year, the bank warned of attempts to hack into accounts through phone messages that claim to be from the bank, and then urged customers not to click on any link that reached them in this way, and asked those who had already clicked on the links to immediately connection with the bank.
For her part, Jackson said she received a text message “from Bank of New Zealand saying (please just confirm another device has been added to your account).”
She continued, “I’m the only person using the account, but foolishly, I clicked on the link.”
Jackson called the bank, and while she was waiting, she received a call from the bank’s fraud department noticing suspicious activity and saying that they saw that all the money in her account had been transferred and were trying to verify that she was the one who committed the crime. broadcast.
The bank told her that they had already completed the transfer, but said it might be suspicious, which the victim described as “disappointing” as she felt the bank should have stopped the transfer before contacting her.
And a local website cited the bank’s message that they contacted Jackson after the transfer was completed, and the rep said, “We understand the pain of losing money due to fraud. Fraud is usually done in many different ways and is usually difficult, but a common way is through text messages or email, in which scammers ask people to provide them with personal or financial information, such as bank account information.”
He continued: “The bank will never ask customers for passwords or send them an email or text message containing a link asking them to follow it.”
Jackson manages about 20 properties in Queenstown, owns six of them, and said the money was in an employee payroll and tax account.
She revealed that she had to delay her employees’ pay for a week, indicating that she clicked on a message she received after a hard day’s work.
The bank told Jackson that he had to wait 8 to 12 weeks after he began investigating the crisis.
Source: site “things”